How to Mark Security Alerts as False Positive

Sometimes security alerts can be a mistake or a false positive. If you'd like to ignore a security alert or believe it may be a mistake, then you'll need to whitelist the flag.

Whitelisting a Security Alert

1

Click on the website affected in the Security Alert box on the Dashboard.

2

You'll be redirected to Backups. The most recent alerts will appear at the top; find the alert that you would like to whitelist.

3

Click on the "Mark as FalsePositive" link to clear the status for that alert.

Viewing and Deleting Whitelisted Security Alerts

1

If you've marked a security alert as a false positive, you can still view that alert in Malware Management.

2

Click on the Settings dropdown menu and select Malware Management.

3

A list of false positive alerts will be displayed. If you'd like to permanently remove any alerts, click the "Delete" button.